All your customer details in one place
Client 360
360 Degree view of client status and easy navigation
The Clients module lists every customer or business unit, shows current issue counts and service inventory, and links directly to related agents, IP ranges, passwords, documents, and locations, so engineers and account managers can move from high-level overview to detailed troubleshooting without changing tools.
Location Health
Location aware health and performance view.
Each service address stores geodata, attached assets, circuits, and documents, while deployed agents feed performance metrics that rank sites by the number and severity of recent alerts, enabling operations teams to pinpoint problem locations and open full equipment and service details for targeted remediation.
Contact Hub
Contact and role-based vendor and client directory.
Contacts labelled for billing, escalation, legal, or any custom role are tied to clients, services, or locations and maintained in one place, removing the need for separate address books and ensuring the right person is always reachable from the operational record that references them.
Contract Vault
Agreements linked to technical assets.
Uploaded contracts capture start and end dates, recurring and non-recurring charges, item-level details, and total value, then link each line item to its circuits, devices, or licenses and issue configurable renewal alerts, keeping commercial obligations visible within day-to-day operations.
Visualize all your issues and see detailed insights
Document everything and find it easily
Real-time monitoring and control for all your services
Let our AI agents do the work
Deploy AI Agents Automatically
Netverge Agent is a lightweight but powerful software module deployed on customer infrastructure (on-premises or cloud). It acts as a bridge between customer environments and the Netverge platform, enabling real-time visibility, control, and automation for Managed Service Providers (MSPs) and enterprise IT departments.
